Connect to a Virtual Machine via the Gcore customer portal

You can connect to a Gcore Virtual Machine (VM) by using the VNC console in the Gcore Customer Portal. This method is available for Windows and Linux VMs. The method allows you to establish a connection even if a Virtual Machine has no internet access, which is useful if you experience internet connectivity issues.

Connecting to a Linux Virtual Machine from the Gcore Customer Portal is only possible if you have configured a password while creating a Virtual Machine. If you didn’t set a password, you’ll need to connect to the VM using SSH keys.

Connect to a Windows Virtual Machine

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On Virtual Machines with Windows OS, you can’t use the password parameter both in the Access and “User data” fields. Since the Access field is required, configuring user data on a Windows VM is not possible. Read more about the permitted VM parameters in our API docs.

To connect to a Virtual Machine:

1. In the Customer Portal, navigate to Cloud > Virtual Instances.

2. Find the VM you want to access and click its name to open it.

3. Next to your VM’s IP address, select the Access to Console link. The VNC console will open.

4. In the top-right corner of the screen, click SendCtrlAltDel.

5. Enter the password you configured during VM creation. The login for all VMs is “Admin”.

You’ve successfully connected to the VM.