An original (video) file is a file you created when recording a video. In contrast to this original file, you can have multiple transcoded renditions with different video codecs or resolutions. These renditions are made from the original file, which forms the upper limit for the transcoding quality. When you upload an original video file to Gcore Video Streaming, it transcodes the file for multiple codecs and resolutions to ensure viewers can watch it regardless of device performance, display resolution, or connection speed.
Gcore Video Streaming deletes the uploaded original files after the transcoding is concluded, so don’t rely on it to back up your originals.

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Download transcoded files

While the original files aren’t available for download, you can get the transcoded files via the Gcore Customer Portal.

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Step 1. Open the Video Settings

You can find the video by navigating to Gcore Customer Portal > Streaming > Video Hosting > All Videos and clicking on the video name to access the Video Settings. Original Files Vod 1 Pn

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Step 2. Select video quality

Scroll down the Video Settings until you see the Download video section on the bottom right, and select your desired Video quality. Original Files Vod 2 Pn

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Step 3. Finalize the download

Click the Download video button to download the transcoded MP4 file.